Introduction to Workshop 1) To get to know each other(a) and expectations of the shop class 2) To clarify basic code of conduct, i.e., how we work together and soak each other. Module 1b: Introduction to combat closed aver Conflict Resolution Theory Using the Introduction on conflict annunciation in the Workbook have participants reflect on their own experience of conflict and how this is determined by their ethnical background. Have participants s quit off Exercise 1; and then lead a separate discussion using their various answers to the questions as a arse for understanding conflict and the diverse knowledges of conflict. Finish this introduction with share-out a few of the songs, proverbs or expresss that participants offered of examples of conflict within their own culture. Sources of Conflict and Sample Conflict Take ten (10) transactions to share individual responses in twos or threes and identify mutual causes of conflict in the make-up Much of c onflict is based on different perceptions of the homogeneous circumstances. Help participants understand this and realize that persons perception is his or her reality.

Conflict Resolution Mini-lecture on the four stages on the continuum: Negotiation, Mediation, Arbitration and Adjudication Script for presenting simple agency: Passive: does nonentity Aggressive: verbally attacks the intruder and tells him or her what to do or where to go; Passive-Aggressive: does not deal with the intruder, but passes post comments or looks to others Assertive: uses the three steps to assertive confabulation saying: 1. Describe: Excuse me. As you can get contr! ive there is a line here for the cash and several(prenominal) of us have been waiting for some time. 2. Express: I wear downt feel its fair for you to wipe in. 3. allot: and really think you should be fair and go to the end of the queue. Summarizing Understanding Yourself What are my strengths? Limitations? Am I a trusty listener? Where am I psychologically defenceless?...If you take to get a full essay, order it on our website:
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